![]() Under internal3 port where the AP is now connected, has a new IP Pool range. I created an IPv4 Policy to deny all traffic going to inter3 port where the wifi is connected and allow internet traffic to internal3 port. router) plugged into the network somewhere or devices assigned static IPs." internal 3 and created new subnet and created IPv4 policy to allow internet access. To isolate the issue, i directly connect it to FGT. # "failing network switch/duplex/speed mismatch/network loop" tested working one without issue (previously used with other AP with no issue) same issue. To isolate the issue, i use a new cable connection, different port. # "physical cable connection issue somewhere from the AP, through cable/wall drop/patch panel/switch/fgt." It happens on all device at random occurence. # "if the problem affects more than one device and happens at random times during the day" To help with troubleshooting, enable Device Detection on the internal/SSID interfaces and go into the "User & Devices->Device Inventory" page - the online device info should in theory match the devices assigned IPs by the DHCP server (service). Check rogue AP monitor and WiFi Health Monitor for possible interference. If the problem is wifi/AP related, I would check to confirmed the firmware on the fgt and on the APs are compatible, the AP profile (and SSIDs) are correct. router) plugged into the network somewhere or devices assigned static IPs. failing network switch/duplex/speed mismatch/network loop. physical cable connection issue somewhere from the AP, through cable/wall drop/patch panel/switch/fgt. If the problem affects more than one device and happens at random times during the day, that would seem to indicate a connectivity issue, perhaps due to one of the following: Kinda hard to discern where the problem is without knowing if you are performing these troubleshooting steps during the times when these devices loose connection to the Internet.
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